General
Visiting and using the online shop www.secretist.ro (SITE), including ordering products, implies acceptance of the Terms and Conditions set out below. We reserve the right to change the content of this document without prior notice. The Online Shop www.secretist.ro is intended for individuals from 18 years old and legal entities. By becoming a member of the site, the person declares that he/she meets this condition.
The website www.secretist.ro is managed by:
FASHION SHOP SRL (SELLER)
CIF: RO33583733
Head office: Calea Victoriei nr 102 – 108, sector 1, Bucharest
Phone: +40740044881
Email: info@secretist.ro
Content
The entire content of the site including images, texts, symbols, web graphics, scripts, programs, visual elements is the property of FASHION SHOP SRL and is protected by the Copyright Law and the laws on intellectual and industrial property. The use without written consent of FASHION SHOP SRL of any of the elements listed above is punishable under the laws in force. The entire content of the site has been developed with special attention to the accuracy of data and information.
The images and product descriptions on the website are for presentation purposes only. The appearance of the actual products may differ from that shown in the images. The colors, material texture or shape of the products may be different depending on the monitor used, internet browser, operating system or device from which the website is accessed.
Products and services
Fashion Shop SRL publishes on the website images and information about the products offered for sale, in a certain period and only within the limit of available stock.
Products published on the site are intended only for the personal use of the User. The Company reserves the right to limit the ability to purchase certain products, at a given time, for certain users.
The price of the products presented on the site is expressed in RON and includes VAT. The price of products is informative. The Company does not guarantee the sale of the products at the prices provided on the Site only following the conclusion of a sales contract. Product prices do not include transportation costs.
In order to provide a fair market, Fashion Shop SRL may restrict the maximum number of purchases available to a single buyer. The duration of the offer for each product is valid until depletion of stock, unless the duration is announced on the website.
Products purchased from our online store will come with a seal. Damaging or removing the seal will result in the impossibility to return the purchased product.
If the buyer notices any defects on the products, he can contact the administrator at the following e-mail address: info@secretist.ro or phone number: +40740044881.
Price
All prices displayed on the site, for products or services, are expressed in RON and include VAT. They do not include shipping costs, unless this is expressly specified on the site. The price for delivery by courier is specified next to each order registered on the site. The price printed on the invoice will be the same as the price confirmed by the seller’s representative by telephone.
Delivery
Products will be delivered within 24 hours after placing the order on the website.
TRANSPORTATION IS FREE.
Delivery of products to the User will be made through two fast courier companies.
If products are delivered to your address, couriers will try to deliver them twice. After two unsuccessful delivery attempts the order will be returned to our store.
If you opt for delivery to one of SECRETIST store, you will be notified by email when the products arrive in store. You can collect the products within 14 days from the time you have been notified.
Payment
Orders can be paid:
- Online card payment
- Cash / card when picking up the product in the store
- Ramburs
- Bank transfer
Quality, Guarantee and Return Policy
According to art. 4 para.1lit.b) of the Emergency Ordinance 34/2014 on consumer protection in the conclusion and performance of distance contracts, within a maximum of 14 calendar days from the date of receipt of the Products you have the right to terminate the sales contract, to return the products and to receive back the value of the products.
Products ordered on our website can be returned and must fulfill the following conditions:
- Place the product together with the return form, in the box in which it was shipped.
- The returned product must be shipped to the address on the order. In the event that the shipment is to another address, the customer will bear the shipping cost.
- Return the product you no longer want in the same condition in which it was delivered. This means: tried on, but unworn, without stains, signs of wear or tears, including accessories and box. Labels or elements of authenticity of the products must be intact for the returned product to be received and remarketed.
- Products purchased from our online store will come with a seal. Damage or removal of the seal will make it impossible to return the purchased product.
- The product can be returned free of charge within a maximum of 14 calendar days of receipt.In the event that the 14 days deadline is exceeded, the product will not be accepted and will be returned to the recipient.
- The Company reserves the right to refuse the return of those products which, by their nature, cannot be returned or which may degrade or deteriorate rapidly, such as, but not limited to: underwear or swimwear, products that do not show a return label, products whose protective box has been damaged or missing, products that show signs of wear, products whose labels have been removed, etc. The User will be informed, when making the purchase of each product, whether it is returnable or not.
- The Company is obliged to refund the value of the product within a maximum of 14 days after the termination of the contract, but not before returning the product. By exception, if upon return of the Product it is found that the Product has been damaged and can no longer be marketed as new, the Company reserves the right not to accept the return of the Product. The Company may also refuse to accept the return of the Product if it is not returned in its original packaging intact.
- Any expenses in respect of the delivery of non-conforming returns, which are refused due to failure to follow the returns procedure, will be borne by you.
- Expenses in respect of the return of products within the warranty period, after the 14 calendar day return period, will be borne by you.
- If you repeatedly cancel your purchase, then it will be considered as an abuse and Fashion Shop has the right not to accept further orders.
- You are obliged to follow the steps of the return procedure, which is explained in the return form delivered with the product.
Force majeure and fortuitous event
Unless expressly provided otherwise, neither party to a concluded contract, which is still in progress, shall be liable for failure to perform on time and/or properly, in whole or in part, any of its obligations under the contract, if the failure to perform such obligation was caused by force majeure.
The party or the legal representative of the party claiming the aforementioned event is obliged to inform the other party immediately and in full of its occurrence and to take any measures at its disposal to limit the consequences of that event.
The party or the legal representative of the party claiming the aforementioned event is released from this obligation only if the event prevents him from carrying it out. If within 48 hours from the date of occurrence of the event, the said event does not cease, each party shall be entitled to notify the other party of the termination of this contract without either party being entitled to claim any further damages.
Disputes and final provisions
Any dispute which may arise between the seller and the buyer in connection with this document shall first be settled amicably. If such settlement proves impossible, it shall be settled by the court of the district in which the seller’s registered office is located.
APPLICATIONS
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If you have written to us using one of our contact forms, we have kept your Name, Surname and Email Address.
You can write to us and ask us to delete the data we store at: info@secretist.ro